I'm
locked out from scheduling, how do I get my
scheduling priveledges back?
Visit our special
LOCKED OUT page to assist in getting you
back in the air.
My membership has been cancelled by
Paypal, how do I rejoin.
Provided you have resolved the issue with
Paypal, click here to rejoin. If you are rejoining
within 30-days of your membership being
cancelled select, "Existing Regular"
Membership. If it has been over 30-days
select "New Regular", you
will need to pay the $25 New Member Fee.
Contact
Member Support once you have rejoined so
we can reinstate your scheduling privileges.
I changed the credit card / bank
account on my Paypal account. Does that
affect my Golden Wings membership?
Yes. Paypal will cancel all subscriptions or
reoccuring payments associated with that
account. Rejoin Golden Wings by following
the process abov .
The FBO did not issue a receipt when
I purchased fuel, what do I do?
DO NOT deduct the purchased fuel amount on
your aircraft payment. Contact the FBO or
fuel provider and get a duplicate receipt,
then call Dick Jones to reconcile the
payment.
I forgot
to pay for a plane and now I am locked out
from scheduling. What do I do?
Contact
Member Support to verify the amount
owed, then once the payment has been made,
we can reinstate your scheduling privileges.
I
forgot to pay for a plane and I was assessed
a "Late Fee. What's a Late Fee?
If you do not pay for a flight in a
timely manner, Golden Wings may assess you
a" Late Fee". You have 12-hours to pay for a
flight. Our payment system can be accessed
from any computer in the world that has an
Internet connection. In addition, consider
your checkbook as part of your flight-gear.
If you have an outstanding payment, you are
not considered a "Member in Good Standing"
and are not authorized to act as
Pilot-in-Command of a Golden Wings aircraft.
Why
do I need a valid email address to join
Golden Wings?
Our current payment processor, Paypal
requires a valid email address in order to
process all aircraft and monthly membership
dues payments. In addition, we send the club
newsletter and periodic important
notifications via email.
How
do I obtain an email address?
There are many free email providers, Yahoo,
Gmail and Hotmail are just a few. Visit
their websites and follow the directions for
obtaining your account.
The
information listed in my Schedulepoint
profile is incorrect.
If you have not updated your profile since
joining, then the information we have on
file is data you supplied when you initially
became a member. Our database is not
networked with the FAA and or other
government agencies, so we are not kept
current on personal informational changes.
For information that you cannot change in
your profile (BFR Dates, Medical Dates),
email that information to
Member Support.
What
is the 90-day Currency Rule?
In an effort to promote safety through
currency, we require that all members fly at
least once in a 90-day period. Our
scheduling software will prevent you from
scheduling our aircraft if you have not
flown in the preceding 90-days. If you fly
with another club or fly similar private
aircraft, that time counts toward your
currency.
If you fly
professionally you can count your flight
time toward your currency, IF:
- The aircraft DOES NOT require a type
rating.
- The aircraft has a gross takeoff weight of
less than 12,500lbs.
What
is involved in the 90-day Currency
Evaluation?
It depends on a number of factors, such as
length of time since your last flight, total
number of hours and general aviation
competency to name a few. The flight profile
is at the discretion of the Flight
Instructor performing the Currency
Evaluation. Depending upon your overall
skill and competency, it could be a simple
as doing some pattern work or a full-blown
checkout. We are a safety-oriented club. |